Shipping policy

Thank you for shopping with PawsitiveCare! We are dedicated to delivering your pet grooming essentials efficiently and securely across Canada.

1. Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. Shipping Rates & Delivery Estimates We offer reliable shipping options across Canada. Delivery estimates typically range from 5 to 10 business days depending on your exact location. Shipping charges for your order will be calculated and displayed at checkout.

3. Order Tracking Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

4. Custom Duties and Taxes Because we operate within Canada, applicable provincial and federal taxes will be calculated at checkout. You will not face unexpected cross-border customs brokerage fees upon delivery.

If you have any further questions, please don't hesitate to contact us at support@pawsitivecare-pets.myshopify.com.