Staff shall undertake self-screening before they attend work and are to stay home when ill with COVID-19 symptoms.
Inform clients that they are not allowed service if they are experiencing any COVID-like symptoms.
Screen all clients upon entry, and confirm that they are not experiencing any symptoms. People identified as symptomatic should be instructed to call Health Links - Info Santé.
Appointment times should be staggered to allow physical distancing, and clients should attend alone, without friends or family.
Provide pre-booked appointments only. Drop-ins are not permitted.
Keep client records and contact information 21 days or as per business policies/protocols, whichever is longer, to enable public health contact tracing, if needed.
Clients must perform hand hygiene by hand-washing with soap and water or the use of alcohol-based hand sanitizer when entering or leaving the facility. Equip the entry of facility with hand sanitizer station or hand-wash station.
Staff should perform hand hygiene before and after each client.
Staff must perform hand hygiene by hand-washing with soap and water or the use of alcohol-based hand sanitizer after cleaning and sanitizing their work space, equipment, instruments, other work related materials, after going to the washroom, prior to preparing food or eating and when they are leaving work.
Maintain a minimum two-metre separation between individuals within the establishment, except for brief exchanges and while performing the service.
Educate staff on physical distancing.
Businesses must maintain a single point of entry.
Businesses must post external signs indicating COVID-19 physical distancing protocols, along with floor markings where services are offered or lines form.
All surfaces must be cleaned and sanitized between clients.
All common touch surfaces must be cleaned and sanitized with Health Canada approved disinfectant that kills viruses, including coronaviruses.
Washrooms must have frequent cleaning and sanitization and a regime for business sanitization is in place.
Cashless or no-contact payment should be used to the greatest extent possible